Platform

Core Platform
Add Ons
Integrations
Payments
Channel Management
Hardware
What Customers Say

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core Platform

RocketPass
Seamless and convenient experience for the guest to purchase, access, and engage with the attraction.

One code on your phone to scan for all your purchases - entry, retail, F&B, and real time communications during your visit.
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Ticketing & Reservations
The industry's most flexible ticketing platform for in-person POS, over the phone, and online and kiosk ticket sales.
General Admission Timed Ticketing Capacity Management Multi-Leg Trips Custom Seat Maps Lodging
Web Engine POS Kiosk Ticket Scanning OTAs
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Pricing & Promotions
Dynamic Pricing (native rules based)Multi-Currency Upsell/Cross sell Product Bundles Packages Promo Codes Store Credit
Gift Certificates Service Charges Gratuity Cancellation Fees Digonex Protecht
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Business Intelligence
Manage your entire operation - ticketing rules, pricing, communications, OTAs all in one place. Gain deep insights on your entire operation, all your metrics, and customer behaviors.
Clarity Dashboard
Reporting
Revenue Management
Customer Journey (Beta)
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Memberships and Guest Management
Communicate with your customers based on how they experience your attraction.
SMS Notifications
Email Notifications Cart Abandonment Rates, Discounts & Offers Renewals & Account Management Member Communications
Entitlements & Rewards
Reporting & Analytics Contact Management Surveys Forms and Waivers
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Add ons

Retail
Manage your gift shop products in the same systems as your tickets. Sell retail items in-store or online together with tickets. Upsell retail items with ticket sales.
Products Vendor Management
POS Web Sales
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Food & Beverage
Manage your fast food or sit down restaurant in the same place as your tickets and retail. Get a better picture of everything a customer does from web ticket purchase through on-site visit.
Menu Vendor Management POS
KDS Web Sales
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Event Management
Manage private events like weddings, corporate bookings, large groups in the same system as public sales.
BEO (Banquet Event Organization)Quotes & Contracts Third Party Vendor Management
Venue Management Accounts & Payments
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Timekeeping
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Staff Scheduling
Timekeeping
Payroll Runs
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Fleet Management
A full view of the schedules, capacity, vehicles, cargo, weight, ticket sales, and passenger manifest for every vessel in your fleet.
Fleet Board
Vehicle lookup
Shipping & Handling
Cargo Management
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Inventory Management
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Purchase Orders and Invoicing
Vendor Tracking
Contracts & Payments
Stock Level Management
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Photo
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Online Photo Gallery
Self-Serve Kiosk OS
Digital or Printed Photos
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Museums & Galleries

MHV Streamlines Events and Online Ticket Sales

“The ability to manage those contracts - hold the deposit, schedule the payment process, communicate with an outside photographer or caterer. It will be great to manage that all within the RocketRez system.”

Read the Case Study

Ticketing and Memberships for
Non-Profits

Museums and galleries operating as non-profits have a unique set of business software requirements to growth both earned and contributed revenue.

Turn Visitors Into Members

Converting one-time visitors into members can increase their value 4.5x over ten years
Members provide predictable recurring monthly and annual revenue with ticket sales through you most profitable direct sales channels.
Members are not only great customers, they will be your best brand ambassadors spreading the word about your venue.

Private Events Are Great Exposure

Each time someone hosts an event at your museum or gallery, dozens of potential new customers are exposed to your venue.
Guests who may not have come to your attraction before might now return with their family or host their own event.
Each event attendee is an opportunity to request a review or encourage to return with a timely promotion.

Add to Your Guest Experience

A mobile platform like RocketPass connects guests with the attraction.
Real-time communication lets visitors know what’s going on during their visit.
Providing information about exhibits and attractions leads to a better overall guest experience and reported satisfaction.

Museums and Galleries Features

Memberships

Manage membership recurring billing, rates and entitlements, and member communications.

Donations

Collect donations as individual contributions or rounding up on ticket and retail purchases

Private Events

Secure bookings for private events and weddings with quotes including tickets and dining options.

Group Sales

Capture information up front about the group preferences for school field trips, birthday parties, and corporate events.

Rotating Exhibits

Quickly and easily add rates and information for new exhibits and tours as they come and go from the museum.

Visitor Engagement

Keep visitors up to date with real-time notifications and pre and post-visit information by email, SMS, and RocketPass.

Mennonite Heritage Village

The MHV is a member-driven museum and member communications are very important to them. Partnering with RocketRez has allowed them to streamline memberships and online donations with museum software allowing seamless payment options that recur monthly or annually.

Integrated with your favorite partners

RocketRez comes out of the box with integrations into a set of best-in-class technology vendors to help you with payments, distribution, advertising, communication, pricing & more.

Find out more from the experts on the RocketRez blog

Leadership

The Culture Pyramid: What Makes a Healthy Culture?

Business Operations

Elevate the Efficiency of Your Guest Services in Museums

Sales and Marketing

Unwrap Success This Holiday Season: 8 Holiday Promotion Strategies for Your Attraction

Ready to see how RocketRez can transform your operation? Talk to an industry expert.

Book a demo

Talk to an expert

RocketRez is a flexible multi-channel cloud ticketing business management software to help tours and attractions increase revenue, reduce costs, save time, and elevate the guest experience.