All Platform Features

We combine powerful software and world-class support to help simplify the booking process and provide valuable data & insights to drive revenue growth.

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Custom Rules

Create unique rule sets for capturing visitor info and showing unique options during the ticket purchase.

Timed Ticketing

Spread your guests out throughout the day to avoid large crowds at peak times. Know when your guests are coming to better plan your day.

Capacity Management

Ensure a great experience for your guests with capacity controls to keep from over-crowding your venue.


Sell direct on your website with a flexible, customizable web engine that stays on your domain. Maintain SEO value. Maintain buyer trust.

Point of Sale

Sell your tickets at your on-site ticket window that draws from the same inventory as your online and kiosk sales.


Bring your web sales to any device whether a tablet or a full-scale touch screen kiosk and sell from the same inventory as your online and POS ticket sales.


Start selling tickets in real-time through any of our directly integrated 3rd-party resellers, such as Viator, Expedia, GetYourGuide, Google Things to Do, and many more.

Ticket Scanning

Seamless access to the tour or attraction with contactless ticket scanning or paper or digital ticket.

Menu Management

Manage your food and beverage items, prices, descriptions and images for your website or restaurant POS.

Vendor Management

Manage orders, invoices, and inventory from all your F&B vendors in the same system as your ticketing operations and retail.

Restaurant POS

See our restaurant Point of Sale hardware options that work with any concession or quick serve configuration at your attraction.

Online Pre-ordering

Let your customers pre-order food and beverage bundled together with their tickets or events package.


Send orders directly from your service team to the kitchen where they’re viewed on the Kitchen Display System to be prepared and served.

Data & Analytics

Learn how your customer spend across ticket purchases, retail gift shop, and F&B when they use the RocketPass mobile experience platform.

Product Management

Easily manage your product options, prices, descriptions and images for website or gift shop POS purchasing.

Vendor Management

Manage orders, invoices, and inventory from all your vendors in the same system as your ticketing operations.

Gift Shop POS

See our gift shop Point of Sale hardware options that work with any on-site configuration.


Sell retail items on your eCommerce website individually or together as a bundle with ticket purchases.

Discounts & Promos

Discount codes, coupons, gift cards, and pricing promotions are all accepted at the gift shop POS and online retail sales.

Data & Analytics

Track your customer spending across tickets and retail POS purchases when they use the RocketPass mobile experience platform.

Purchase Orders and Invoicing

Create a Purchase Order to order more product from a vendor. The order can be automated to send directly to the vendor.

Vendor Tracking

Keep track of all the vendors you work with, their terms and agreements, and track invoices received from each one.

Contracts and Payments

Manage contracts and send payments to third-party vendors, and easily report on transaction history with our accounts functionality.

Stock Level Management

Match the system count and the physical count, review all products logged by receiving via RocketScan, and easily transfer product from one sales office to another.


Report to show current inventory, cost value, expected sales value, gross margin, and gross margin percentages.

Employee Timekeeping

Create profiles for all employees to clock in and out of work using an online link.

Staff Scheduling

Show all employee work schedules on a display and connect to custom rules based on information from ticket sales.

Contracts and Payments

Connects to your employee timekeeping module to create a report to send to your payroll provider.

Banquet Event Organization

Contacts, schedules, food & beverage, and rooms. Organize everything you need to pull off an awesome event with our single source of truth software.

Quotes and Contracts

Build and send quotes and contracts that match your process to ensure timely payment and great customer communication.

Vendor Management

Keep track of vendors, send purchase orders directly and automatically, and order additional inventory based on pre-set rules.

Venue Management

Ability to set up your ticketing inventory to manage capacity by the site (building, boat, field, and more) and venue within your site (room, hall, theatre and more).

Accounts and Payments

Receive payments from customers, or send payments to third party vendors, and easily report on transaction history with our accounts functionality.

Clarity Dashboard

All your operational metrics in one place. Gain insight into revenue trends and customer behavior at your attraction.


Build custom reports on every revenue channel, product type, visitor activity, communication and customer history.

Revenue Management

Understand your revenue, where it comes from, what parts of your business are most performant, and how to improve and grow new sales.

Customer Journey

View an end-to-end journey of every touchpoint and interaction with every customer.


Learn on-site behavior driven by a mobile experience platform that guides your guests through your attraction.


Learn key points of interaction to engage with your guests before, during, and after their visit.

Real-Time Price Adjustments

Instantly update ticket prices based on market demand and other key factors.

Customizable Pricing Rules

Tailor pricing rules based on time of day, day of the week, holidays, and special events.

Intelligent Revenue Optimization

Optimize revenue without compromising customer satisfaction or brand integrity.

Targeted Discounts and Promotions

Implement dynamic discounts and promotions to drive ticket sales and increase revenue.

Data-Driven Insights

Gain valuable insights into customer behavior, pricing trends, and revenue performance.

Automated Pricing Recommendations

Receive automated recommendations based on predictive analytics and machine learning.

Performance Tracking and Reporting

Track the performance of your dynamic pricing strategy with comprehensive reporting.

Best In Class Payment Partners

Our network of payment partners gives operators robust and versatile options to delight customers.

Comprehensive Payment Processing

Accept payments through various channels, including online, in-person, and mobile.

Secure Transactions

Protect your business and your customers from fraud and unauthorized transactions.

Flexible Payment Options

Offer customers a variety of payment methods, including credit/debit cards, mobile wallets, and gift cards.

Integrated Payment Solutions

Simplify reconciliation and financial reporting with consolidated transaction data.

Real-Time Transaction Monitoring

Monitor payment transactions in real-time and receive instant notifications for increased security.

Unified Communication Channels

Consolidate all communication channels into one centralized platform for seamless management.

Automated Messaging

Send automated messages to guests before, during, and after their visit to enhance engagement.

Two-Way Messaging

Enable guests to communicate with your team through two-way messaging for real-time support.

Customizable Templates

Create custom message templates for various communication scenarios to save time and maintain consistency.

Guest Feedback Collection

Gather valuable feedback from guests through surveys and feedback forms to improve guest satisfaction.

Integration Capabilities

Seamlessly integrate communication tools with existing systems and workflows to enhance operational efficiency.


Offer better ticket options and packages at the point of purchase to increase order value and improve guest experience.

Cross Selling

Offer complementary retail, food & beverage or other products at the point of purchase to increase order value and improve guest experience.

Dynamic Pricing

Set price rules to increase or decrease prices based on ticket sales and demand. Rules can be linked to capacity or event start time.

Product Bundles

Sell multiple complementary products such as tickets, retail items, and parking as a single bundle so guests get all of what they need to better enjoy the experience.


Create themed packages that combine event access and retail items to increase the order value of event attendees and private charters.

Promo Codes

Generate demand and increase turnover on stagnant or seasonal items. Reward guests, create flash sales, and offer a variety of discounts.

Store Credit

Provide ticket refunds in the form of store credit to be ensure your customer gets to experience your attraction.

Gift Certificates

Sell gift certificates to increase your pre-sold revenue and let customers gift your experience to their friends.  


Allow visitors to show their appreciation by adding gratuity to their order or bill.

Brand Matching

Personalize each web engine to match your brand's color scheme and font choices, ensuring brand consistency across all touchpoints.

Style Options

Customize the look and feel of your web engine with full CSS/HTML control, allowing for a seamless integration with your website design.

Embed or Pop-up

Choose between embedding the booking engine directly onto your website or utilizing a pop-up style, providing flexibility to suit your website's layout.

Kiosk Mode Compatibility

Utilize the Web Engine in kiosk mode, enabling seamless integration with self-serve kiosks for enhanced customer convenience.

Streamlined Checkout Process

Identify and resolve issues in the checkout process to minimize friction and increase conversion rates, optimizing the booking flow for a smoother experience.

Competitive Advantage

Stand out from competitors by providing a more effective booking solution that meets the unique needs of your business and exceeds customer expectations.

Recurring Billing

Automatically charge memberships fees on a monthly or annual interval, and manage billing details.

Cart Abandonment

Send automated emails to customers who don’t complete their transaction. Offer incentives to complete the checkout.

Contact Management

Maintain a list of all your visitors and buyers, including their personal and payment information, visit and purchase history.


Request feedback from visitors after they've left your attraction to improve your guest experience.

Forms & Waivers

Collect information before the traveller arrives to speed up access and ensure their preferences are met.

Rates, Discounts & Offers

Give your most loyal customers the rewards they deserve with special rates, discounts, and rewards.

Guest Experience Platform

An interactive web app for guests to access their itinerary, tickets, and real-time notifications.

Personalized QR Code

This is the passport to everything at the attraction – scanning in, purchasing retail or food & beverage, and communication.

Data and Insights

A complete end-to-end view of all of a visitor’s touch points, transactions, behavior, and preferences.

Increased Revenue

A faster, easier process for purchasing items on-site leads to more revenue per customer.

Mobile Experience

No more paper tickets and bar codes. Everything exists on your phone, with you at all times.

Greater Satisfaction

Faster admissions, smoother purchasing, relevant real-time updates provide a better experience and more positive reviews.

Digital Wallet

RocketPass is your digital wallet. Scanning your QR code allows you to purchase tickets, retail, and F&B items with your card on file.

Better Operations

More data and real insights lead to better decisions for your operations and a better experience for your customers.

Real-time Communication

RocketPass includes real-time two way communication between you and your guests before, during, and after their visit.

Online Photo Gallery

Immediately upload photos taken on-site to our Photo Capture app, which lets you display a gallery of options to choose from and customize.

Self-Serve Kiosk OS

Let customers view their photos, select custom backgrounds, and choose options and add-ons themselves with our kiosk photo system.

Digital or Printed Photos

Offer customers a classic picture to frame, or a high-res digital photo for social media.

Direct Integration

Seamlessly connect with leading OTAs like Viator, Get Your Guide, and Expedia for maximum exposure.

Controlled Listing Placement

Decide where your products appear, ensuring alignment with your branding and marketing strategies.

Contract Management

Manage your own contracts and commission schedules, empowering you to optimize profitability.

Centralized Management

Streamline operations by managing OTA connections from a single interface, saving time and resources.

Real-time Updates

Keep product information, availability, and pricing up-to-date across multiple platforms instantly.

Data Analytics

Access powerful analytics tools to track performance and make data-driven decisions for optimization.

Global Reach

Expand your reach to both domestic and international markets, with support for multiple languages and currencies.

Extended Network

Benefit from exposure on affiliate sites sourced from major OTAs like Viator and GetYourGuide, amplifying your visibility and reach.

Connected Channels

Sell tickets through diverse channels including in-person, over the phone, via kiosks, websites, and Online Travel Agencies (OTAs).

Live Inventory Management

Synchronize ticket availability in real-time across all platforms to mitigate the risk of overbooking.

Enhanced Customer Experience

Meet customers "where they are" and cater to their preferences and behaviors across various touchpoints.

Increased Sales

Unified commerce strategies can lead to higher conversion rates and more sales.

Better Data Insights

Gain valuable insights into customer behavior and preferences to optimize sales and marketing strategies.

Integrated with your favorite partners.

RocketRez comes out of the box with integrations into a set of best-in-class technology vendors to help you with payments, distribution, advertising, communication, pricing & more.

Learn More About Our Integrations

Take the first step today.

Working with RocketRez is as easy as 1-2-3. We've streamlined our process to help you upgrade your ticketing system effortlessly.

“We just love RocketRez. Everyone says it. It’s just so user friendly and intuitive.”
“When I started, I thought I would need a week to learn the whole system. It takes a somewhat savvy person ten minutes to learn it and figure it out.
“It’s cut down on a lot of time for us! We have hours and hours of time saved from switching to RocketRez.
“Change is always hard, but it is necessary  for all of us to move forward. I'd give RocketRez a try, it's one of the easiest transitions we have made.