Feature List

Discover the key features of RocketRez!
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Business Intelligence

Core Platform

Clarity Dashboard

Clarity Dashboards provide a bird’s eye view of all your most important metrics in one customizable visualized display.

Reporting

Report on your operations, key metrics, and customer behavior patterns to gain actionable insights.

Revenue Management

Sell the right products, through the right channels, at the right price - every time.

Event Management

Add On

Banquet Event Organization

Flexible software to manage all of your event planning needs.

Venue Management

Easily book and reserve your sites and venues to match the needs of your private events.

Quotes & Contracts

Build and send secure quotes and contracts online to ensure timely payment and great customer communication.

Third Party Vendor Management

Keep track of vendors, send purchase orders directly and automatically, and order additional inventory based on pre-set rules.

Accounts & Payments

Receive payments from customers, or send payments to third-party vendors, and easily report on transaction history with our accounts functionality.

Fleet Center

Add On

Fleet Board

A calendar-style visual to see your entire fleet's schedules, occupancy, and weight capacities over a day, week, or month.

Shipping & Handling

Cover all your shipping and handling needs for business cargo, including your bill of lading, tracking and management of unaccompanied cargo.

Vehicle Lookup

A quick lookup database with thousands of vehicle make and model dimensions makes booking vehicle cargo quick and easy.

Cargo Management

Specialized tools help you easily manage both people and cargo capacity.

Food & Beverage

Add On

Menus

Manage your food and beverage items, prices, descriptions, and images to build a full restaurant or quick-service menu.

Vendor Management

Manage orders, invoices, and inventory from all your F&B vendors in the same system as your ticketing operations and retail.

POS

A modern, easy-to-use point-of-sale interface powering employee efficiency.

Inventory Management

Add On

Purchase Orders & Invoicing

Streamline your supply chain with simplified orders and invoices in our connected inventory management module.

Vendor Tracking

Get a quick view of your suppliers and all outstanding orders with vendor tracking.

Contracts & Payments

Manage contracts and send payments to third-party vendors, and easily report on order history with our accounts functionality.

Stock Level Management

Automate purchasing and improve your inventory performance with better visibility into stock levels.

Memberships and Guest Management

Core Platform

Rates, Discounts & Offers

Give your most loyal customers the rewards they deserve with special rates, discounts, and rewards.

Renewals

Build a seamless renewal process for your memberships program.

Account Management

Easily manage and maintain all of your recurring third-party customer accounts such as corporate bookings, education groups, field trips, and more.

Member Communications

Provide more value to build a loyal following of your biggest fans.

Entitlements & Rewards

Maintain convenience and offer special perks for monthly or annual members.

People Management

Add On

Staff Scheduling

Show all employee work schedules on a display and connect to custom rules based on information from ticket sales.

Payroll Runs

Connects to your employee timekeeping module to create a report to send to your payroll provider.

Timekeeping

Create profiles for all employees to clock in and out of work using an online link.

Pricing and Promotions

Core Platform

Dynamic Pricing

Automate real-time price changes based on time and ticket demand to maximize revenue on every ticket sold.

Upsell/Cross Sell

Offer better ticket options and packages at the point of purchase to increase order value and improve the guest experience. Offer complimentary retail, food & beverage, or other products at the point of purchase to increase order value and improve the guest experience.

Product Bundles

Bundles are retail items that are directly linked to specific rates and are not able to be added to order via the POS. The cost for a bundled item is included in the overall price of the rate. Inventory may be tracked.

Packages

Create themed packages that combine event access and retail items to increase the order value of attendees and private charters.

Promo Codes

Ability to create custom promotional campaigns associated with a code.

Retail

Add On

Retail Vendor Management

Manage orders, invoices, and inventory from all your vendors in the same system as your ticketing operations.

Web Engine

Elevate your brand and Increase your profit by selling directly on your website with the world's most flexible ticketing platform.

POS

A modern, easy-to-use point-of-sale interface powering employee efficiency.

Product Bundles

Bundles are retail items that are directly linked to specific rates and are not able to be added to order via the POS. The cost for a bundled item is included in the overall price of the rate. Inventory may be tracked.

RocketPass

Core Platform

RocketPhoto

Add On

Online Photo Gallery

Allow customers to choose their favorite photo and customize details digitally.

Digital or Printed Photos

Offer customers a classic picture to frame, or a high-res digital photo for social media.

Self-Serve Kiosk OS

Let customers view their photos, select custom backgrounds, and choose options and add-ons themselves with our kiosk photo system.

Ticketing and Reservations

Core Platform

General Admission

Ability to sell tickets that are not linked to a particular time or date.

Timed Ticketing

Drive conversions and control your flow of guests at the same time - with timed ticketing.

Capacity Management

Ensure your guests have a great day at your attraction by managing your capacity.

Multi-Leg Trips

Sell a tour or event with multiple pieces or stages and a specified date and time for each, including round-trip tickets.

Custom Seat Maps

Give your guests the self-directed feel of an airplane or concert ticket with dynamic seat maps.

Ready to learn more?

Book a Solutions Showcase with our experts to view RocketRez in action.