RocketRez
for Museums
Turn one-time guests into lifetime advocates.
RocketRez is the modern operating platform purpose-built for museums. From ticketing and memberships to field trips, private events, gift shop, and executive reporting, we help you unlock new revenue, simplify operations, and give leaders real-time visibility into what’s driving performance across your museum.
See how it works for your museum
Trusted by leading museums across North America
Your museum has evolved—your software should too.
Today’s museums are dynamic hubs of learning, culture, and community. But outdated, fragmented systems make it hard to keep up.
Disconnected ticketing, manual group bookings, and inventory misfires are holding your team back—and frustrating your guests.
What’s Slowing Your Team Down
Clunky and Fragmented Ticketing Systems
Timed-entry, combo tickets, and capacity limits are hard to manage across multiple channels.Membership Management is Manual
Renewals, benefit tracking, and discounts require constant staff oversight and multiple systems.Retail and Admissions Don't Talk to Each Other
Inventory often goes out of sync between the gift shop and online store, making reporting difficult.Group Bookings Are a Mess
Coordinating school trips and facility rentals requires manual scheduling and dozens of emails.Reporting Takes Too Long
Pulling data for finance or executive reporting takes hours and often doesn’t reflect the full picture.Access Control Slows Guests Down
Scanning tickets or member cards causes entry bottlenecks, especially during peak hours.
With RocketRez You Can Expect
Modern, Multi-Channel Ticketing
Capacity-aware, timed-entry, and combo tickets—all synced across web, POS, and kiosk in real time.Streamlined Membership Experience
Members manage their own accounts, and discounts apply automatically both online and in-person.Unified Retail & Ticketing
One platform for admissions and merchandise—with real-time inventory and SKU-level reporting.Smarter Group Sales Workflows
Self-service booking forms, conflict-aware scheduling, and dynamic invoices save hours every week.Real-Time Dashboards for Execs
Track ticket sales, retail revenue, and membership KPIs from one centralized dashboard.Fast, Flexible Access Control
Handheld scanners, offline validation, and support for barcodes make check-ins seamless.
We are thrilled to partner with RocketRez to enhance our operational capabilities and enrich our guest interactions. Their platform will allow us to manage our diverse offerings more efficiently, from art workshops and school groups to special events and group sales, all while providing a seamless experience for our visitors.
Dr. Curtis Collins
Director & Chief Curator, Audain Art Museum
Platform Features Tailored to Museums
Membership Management for Museums
Make it easy for guests to join—and renew.
- Self-service member portal
- Digital & physical cards
- Flexible setup for benefits, member levels, and durations
Retail & Inventory for Museums
Keep shelves stocked and reports accurate.
- SKU tracking and re-order alerts
- Unified online/in-store inventory
- Create PO’s, pay invoices, and track all your data
Group Sales & Reservations for Museums
Simplify complex bookings and avoid conflicts.
- Multi-resource conflict resolution (staff, rooms, gear)
- Dynamic invoices and itineraries
- Deposits, partial payments, and payment links, payment schedules
Access Control for Museums
Smooth check-ins, even offline.
- Handheld mobile scanners
- Rules for re-entry, multi-venue access
- Barcode support
Reporting & Analytics for Museums
Insights your team can actually use.
- Saved Views and Dashboard Customization
- Export to Excel, CRM, or accounting
- Marketing, finance, and visitation reports
Marketing & Upselling for Museums
Drive more revenue from every visit.
- Add-ons and upgrades at checkout
- Abandoned cart and renewal email automation
- OTA integrations
- Two-way SMS chat using RocketRez Relay
A Smooth Transition,
Backed by Experts
RocketRez is more than just software—it’s a proven process. From day one, our onboarding team works closely with you to migrate your data, train your key people, and ensure a successful go-live before your peak season.
Whether you're replacing a legacy system or launching a new attraction, we make the transition seamless.
Data Migration Services
- We’ll help you clean, map, and migrate your existing membership, and product data.
- Minimal disruption to your operations—we work with you to set an ideal go-live date.
- We’ll verify data accuracy together before launch so there are no surprises.
White-Glove Implementation Process
- Dedicated onboarding specialists with deep experience in a broad spectrum of attraction verticals.
- Collaborative project plan aligned to your go-live goals.
- Weekly check-ins and milestone tracking to stay on target.
Confident Go-Live Execution
- Real-time testing of ticketing, access control, and mobile checkout flows.
- Staff training and launch day support to ensure everyone is ready.
- Support during go-live weekend.
Ongoing Partnership & Support
- Dedicated Customer Success Manager who knows your business.
- 24/7 support for critical issues during peak periods.
- Quarterly business reviews and product roadmap insights to help you grow.
Integrated with your favorite partners.
RocketRez comes out of the box with integrations into a set of best-in-class technology vendors to help you with payments, distribution, advertising, communication, pricing & more.
Sensible Weather
Offer weather guarantees to reduce refund requests
Spotlio
Dynamic pricing engine integration
Stripe
Integrated payments and financial tracking
Stripe Radar
Advanced credit card fraud detection
Digonex
Dynamic pricing strategies tailored to demand across all channels.
PayPal
Trusted worldwide for secure and user-friendly payments.
The Museum Accelerator Playbook
Powered by RocketRez Academy–––Take your museum strategy to the next level with expert-curated insights, real-world case studies, and tools designed to help you grow membership revenue, streamline operations, and deliver exceptional guest experiences.
Audain Art Museum
Case Study
See how RocketRez partnered with Audain Art Museum in Whistler to unify ticketing, memberships, group sales, POS, and more—while enhancing guest experience and operational efficiency.
See the ResultsThe Complete Guide to Revenue Management
eBook Download
Learn how museums and attractions can adopt modern revenue management strategies—balancing demand, pricing, and guest satisfaction to maximize yield.
Download the GuideRelay ROI Calculator
Tool
Estimate the revenue lift you could achieve using Relay—RocketRez’s integrated automated guest messaging and upsell engine.
Try the CalculatorFrequently Asked Questions from Museum Operators
Can RocketRez manage ticketing for capacity-restricted exhibits?
Yes. RocketRez supports timed entry, general admission, special events, and capacity limits—all in one system.
How does membership tracking work?
We track member status in real time, automate renewal reminders, and apply member perks across ticketing, retail, and F&B.
Can we track sales across our museum shop and online store?
Absolutely. RocketRez offers real-time inventory sync and consolidated reporting.
What marketing tools are included?
Segmented email campaigns, renewal reminders, discount codes, and upsell prompts are all part of the toolkit.
How long is onboarding and training?
Typical implementation takes 8–12 weeks. We provide on-site or remote training and hands-on support post-launch.
Do you support group sales with multiple bookings?
Yes. Our group reservation tools handle venue scheduling, dynamic invoices, and payment scheduling.
What integrations does RocketRez support?
Is RocketRez mobile- and kiosk-ready?
Yes. We support self-service kiosks and mobile ticketing.
Ready to get started?
Transform your operations with comprehensive ticketing, POS, and Al-powered guest communication-all integrated into one powerful platform designed specifically for attractions.
Book a demo to learn how you can easily:
- Streamline ticketing and point-of-sale operations while boosting revenue
- Deliver personalized guest experiences with Al-powered communication tools
- Manage your entire operation from memberships and inventory to food service and retail
- Make data-driven decisions with advanced reporting and PowerBl analytics
- Connect seamlessly with OTAs, payment processors, and key industry partners