RocketRez
for Aquariums
Built for mission-driven operations and modern guest journeys.
RocketRez is the unified platform built for aquariums. With fully integrated ticketing, memberships, food & retail, group sales, and analytics, RocketRez simplifies your tech stack—so you can spend more time creating magical moments and less time managing disconnected systems.
See how it works for your aquarium
Aquariums are more than attractions.
They're mission-driven experiences that inspire wonder, drive conservation, and depend on visitor loyalty. But too many are stuck with clunky legacy systems that silo data, slow down operations, and make it hard to deliver the modern guest experience visitors expect.
RocketRez brings your whole operation together into one cloud platform— so your guests move through your aquarium with ease, your team operates at peak efficiency, and you can get back to creating magical moments.
What’s Slowing Your Team Down
Disjointed Systems
Ticketing, memberships, and retail often live in separate platforms—slowing operations and creating guest friction.Complex Memberships
Managing tiered passes, renewals, and family perks manually is cumbersome and error-prone.No Guest Personalization
Legacy systems can’t distinguish members from first-timers, making upsells and engagement difficult.No Real-Time Insights
Without centralized reporting across admissions, retail, and donations, management is based on guesswork.Manual Group Bookings
Schools, camps, and private events take hours to coordinate without modern scheduling and payment tools.
Why Aquariums Choose RocketRez
One Platform for Everything
Admissions, memberships, gift shops, food & beverage, and reporting connected in a single system.Memberships Made Simple
Automate renewal reminders, build flexible member tiers, and give staff real-time visibility into member status.Data That Drives Decisions
Attendance trends, pricing patterns, and sales insights are turned into action with RocketRez.Built for the Guest Journey
Mobile tickets, timed entry, contactless payments, and upsell prompts make every visit seamless and memorable.Group-Friendly Tools
Education programs and group visits booked, confirmed, and paid online—without the back-and-forth.
Platform Features Tailored to Aquariums
Integrated Memberships for Aquariums
- Real-time member validation at check-in
- Automated renewal reminders
- Custom tiered benefits and pricing
RocketRez Insights for Aquariums
- Track attendance and spending
- Measure membership sales and renewal trends
- Visualize revenue across departments
Contactless Guest Experiences for Aquariums
- Mobile tickets
- Self-service kiosks at entry and concessions
- Contactless food, retail, and donation transactions
Group & Education Booking for Aquariums
- Real-time calendar for room scheduling
- Custom forms, waivers, and confirmations
- Online payment collection
Unified POS for Retail and F&B for Aquariums
- Apply member discounts automatically
- Apply ticket balance to a new membership
- Accept gift cards, store credit, and mobile payments
A Smooth Transition,
Backed by Experts
RocketRez is more than just software—it’s a proven process. From day one, our onboarding team works closely with you to migrate your data, train your key people, and ensure a successful go-live before your peak season.
Whether you're replacing a legacy system or launching a new attraction, we make the transition seamless.
Data Migration Services
- We’ll help you clean, map, and migrate your existing membership, and product data.
- Minimal disruption to your operations—we work with you to set an ideal go-live date.
- We’ll verify data accuracy together before launch so there are no surprises.
White-Glove Implementation Process
- Dedicated onboarding specialists with deep experience in a broad spectrum of attraction verticals.
- Collaborative project plan aligned to your go-live goals.
- Weekly check-ins and milestone tracking to stay on target.
Confident Go-Live Execution
- Real-time testing of ticketing, access control, and mobile checkout flows.
- Staff training and launch day support to ensure everyone is ready.
- Support during go-live weekend.
Ongoing Partnership & Support
- Dedicated Customer Success Manager who knows your business.
- 24/7 support for critical issues during peak periods.
- Quarterly business reviews and product roadmap insights to help you grow.
Integrated with your favorite partners.
Sensible Weather
Spotlio
Stripe
Stripe Radar
Affirm
Rezdy
The Aquarium Accelerator Playbook
Maui Ocean Center
Relay Pricing Calculator
Insights & Guest Experience eBook
Frequently Asked Questions from Aquarium Operators
Can RocketRez handle timed and general admission tickets?
Yes. RocketRez supports timed entry, general admission, special events, and capacity limits—all in one system.
How does membership tracking work?
We track member status in real time, automate renewal reminders, and apply member perks across ticketing, retail, and F&B.
Can I sell merchandise, food, and tickets in one checkout?
Absolutely. Our POS handles bundled purchases across departments and syncs everything in a single record.
What marketing tools are included?
Segmented email campaigns, renewal reminders, discount codes, and upsell prompts are all part of the toolkit.
How long is onboarding and training?
Typical implementation takes 8–12 weeks. We provide on-site or remote training and hands-on support post-launch.
Does RocketRez support multi-location aquariums?
Yes. You can manage operations across multiple sites with shared data, centralized reporting, and location-specific permissions.
What integrations does RocketRez support?
Is RocketRez customizable for our unique programs?
Yes. From customized member tiers to behind-the-scenes tour packages, we tailor RocketRez to your exact needs.
Ready to get started?
- Streamline ticketing and point-of-sale operations while boosting revenue
- Deliver personalized guest experiences with Al-powered communication tools
- Manage your entire operation from memberships and inventory to food service and retail
- Make data-driven decisions with advanced reporting and PowerBl analytics
- Connect seamlessly with OTAs, payment processors, and key industry partners