RocketRez for Immersive Experiences
More conversions. More upsells. Less friction.
RocketRez is the modern operating platform built for immersive attractions. From timed ticketing and mobile check-in to group bookings and upsell automation, we help you streamline operations and grow revenue—while delivering the kind of experience today's guests expect.
See how it works for your immersive attraction
Built for the Flow of an Immersive Experience
Most platforms were built for museums or retail. Immersive experiences are different. RocketRez is built for the unique flow of high-throughput, time-based attractions.
From optimized time slots and self check-in to group bookings and sensory add-ons, RocketRez helps you scale guest experience and revenue—across one location or many.
What’s Slowing Your Team Down
Overcrowded or Empty Time Slots
Rigid ticketing tools make it difficult to balance demand, control throughput, or maximize capacity.Missed Revenue at Checkout
Guests aren't prompted to add photos, merch, or premium upgrades during booking—leaving easy revenue behind.Manual Group Booking Workarounds
School groups, corporate events, and private bookings rely on phone calls, emails, and spreadsheets.Disconnected Tools Across Locations
Each venue operates differently with no centralized view of performance or guest behavior.Basic Reporting and Zero Guest Insight
Static reports don't show what's driving revenue—or how to improve conversion and flow.
What You Can Expect with RocketRez
Balanced Guest Flow, Every Hour
Optimize timed entry with real-time capacity controls and dynamic pricing so every time slot works harder—no overcrowding, no wasted capacity.More Revenue Per Booking
Increase average order value with built-in upsells for photos, merch, and premium experiences—automatically surfaced during checkout and post-purchase.Group Bookings Without the Back-and-Forth
Quote, invoice, and confirm school groups, corporate events, and private bookings from one system—no spreadsheets or manual follow-ups required.One Platform Across Every Location
Manage all venues from a centralized dashboard with consistent workflows, shared data, and location-level performance visibility.Actionable Insights You Can Actually Use
See what's selling, when guests arrive, and which experiences convert best—with real-time dashboards designed for operators, not analysts.
Platform Features Tailored to Immersive Experiences
Timed Entry & Dynamic Ticketing for Immersive Experiences
- Real-time slot tracking with custom visit durations
- QR code scanning for fast self check-in
- Dynamic pricing by time of day, demand, or guest type
Add-Ons & Upsells at Checkout for Immersive Experiences
- Offer photo packages, add ons, and merch credits
- Smart prompts based on guest type and booking flow
- Upsell online, onsite, or via SMS with RocketRez Relay
Group & Private Event Bookings for Immersive Experiences
- Packages for schools, corporate teams, and private parties
- Automated invoicing and confirmations
- Real-time availability and capacity tracking
Real-Time Reporting & Guest Insights for Immersive Experiences
- Dashboards for slot usage, AOV, group revenue, and more
- Location and segment comparisons
- Scheduled and exportable reports for Ops, Finance, and Marketing
Built for Busy Frontline Teams for Immersive Experiences
- Mobile-first POS and check-in tools
- Simple workflows that reduce training time
- Designed for high-turnover, part-time, and seasonal staff
A Smooth Transition,
Backed by Experts
RocketRez is more than just software—it’s a proven process. From day one, our onboarding team works closely with you to migrate your data, train your key people, and ensure a successful go-live before your peak season.
Whether you're replacing a legacy system or launching a new attraction, we make the transition seamless.
Data Migration Services
- We’ll help you clean, map, and migrate your existing membership, and product data.
- Minimal disruption to your operations—we work with you to set an ideal go-live date.
- We’ll verify data accuracy together before launch so there are no surprises.
White-Glove Implementation Process
- Dedicated onboarding specialists with deep experience in a broad spectrum of attraction verticals.
- Collaborative project plan aligned to your go-live goals.
- Weekly check-ins and milestone tracking to stay on target.
Confident Go-Live Execution
- Real-time testing of ticketing, access control, and mobile checkout flows.
- Staff training and launch day support to ensure everyone is ready.
- Support during go-live weekend.
Ongoing Partnership & Support
- Dedicated Customer Success Manager who knows your business.
- 24/7 support for critical issues during peak periods.
- Quarterly business reviews and product roadmap insights to help you grow.
Integrated with your favorite partners.
Sensible Weather
Spotlio
Stripe
Stripe Radar
Affirm
Rezdy
The Immersive Experience Accelerator Playbook
RocketRez Relay ROI Calculator
Optimizing Your Web Engine
Delivering Consumer-Grade Experiences
Frequently Asked Questions from Immersive Experience Operators
Can we run both online and walk-up ticket sales?
Yes. RocketRez supports a fully integrated sales system across online, kiosk, POS, phone, and OTA channels.
Can RocketRez handle timed tickets and self check-in?
Yes. You can customize time slots, apply capacity rules, and use mobile QR scanning to reduce lines and bottlenecks.
Can guests scan tickets directly from their phone?
Yes! We support mobile tickets, Apple/Google Wallet, and digital waivers—all from a single email confirmation.
Do you integrate with our resellers and tour partners?
Yes. We provide real-time syncing, barcode validation, and commission tracking for all OTA and local reseller partners.
How do upsells work at checkout?
Guests see personalized prompts for photos, merch, or upgrades during booking. You can also trigger post-purchase offers via email or SMS.
Can we customize the guest experience?
Yes. You control everything from branded ticket flows to pre- and post-visit messaging through RocketRez Relay.
What integrations does RocketRez support?
Can we manage group bookings and invoicing?
Absolutely. Create group packages, issue invoices, and track confirmations with capacity visibility.
What kind of reporting is available?
Dashboards for slot usage, revenue by product, upsell conversion, guest behavior, and more—all customizable and exportable.
Ready to get started?
- Streamline ticketing and point-of-sale operations while boosting revenue
- Deliver personalized guest experiences with Al-powered communication tools
- Manage your entire operation from memberships and inventory to food service and retail
- Make data-driven decisions with advanced reporting and PowerBl analytics
- Connect seamlessly with OTAs, payment processors, and key industry partners