Case Studies

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Platform

Core Platform
Add Ons
Integrations
Payments
Channel Management
Hardware
What Customers Say

Solutions

about us

core Platform

RocketPass
Seamless and convenient experience for the guest to purchase, access, and engage with the attraction.

One code on your phone to scan for all your purchases - entry, retail, F&B, and real time communications during your visit.
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Ticketing & Reservations
The industry's most flexible ticketing platform for in-person POS, over the phone, and online and kiosk ticket sales.
General Admission Timed Ticketing Capacity Management Multi-Leg Trips Custom Seat Maps Lodging
Web Engine POS Kiosk Ticket Scanning OTAs
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Pricing & Promotions
Dynamic Pricing (native rules based)Multi-Currency Upsell/Cross sell Product Bundles Packages Promo Codes Store Credit
Gift Certificates Service Charges Gratuity Cancellation Fees Digonex Protecht
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Business Intelligence
Manage your entire operation - ticketing rules, pricing, communications, OTAs all in one place. Gain deep insights on your entire operation, all your metrics, and customer behaviors.
Clarity Dashboard
Reporting
Revenue Management
Customer Journey (Beta)
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Memberships and Guest Management
Communicate with your customers based on how they experience your attraction.
SMS Notifications
Email Notifications Cart Abandonment Rates, Discounts & Offers Renewals & Account Management Member Communications
Entitlements & Rewards
Reporting & Analytics Contact Management Surveys Forms and Waivers
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Add ons

Retail
Manage your gift shop products in the same systems as your tickets. Sell retail items in-store or online together with tickets. Upsell retail items with ticket sales.
Products Vendor Management
POS Web Sales
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Food & Beverage
Manage your fast food or sit down restaurant in the same place as your tickets and retail. Get a better picture of everything a customer does from web ticket purchase through on-site visit.
Menu Vendor Management POS
KDS Web Sales
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Event Management
Manage private events like weddings, corporate bookings, large groups in the same system as public sales.
BEO (Banquet Event Organization)Quotes & Contracts Third Party Vendor Management
Venue Management Accounts & Payments
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Timekeeping
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Staff Scheduling
Timekeeping
Payroll Runs
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Fleet Management
A full view of the schedules, capacity, vehicles, cargo, weight, ticket sales, and passenger manifest for every vessel in your fleet.
Fleet Board
Vehicle lookup
Shipping & Handling
Cargo Management
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Inventory Management
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Purchase Orders and Invoicing
Vendor Tracking
Contracts & Payments
Stock Level Management
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Photo
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Online Photo Gallery
Self-Serve Kiosk OS
Digital or Printed Photos
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View case studies

Zoos & Aquariums

Fossil Rim Wildlife Center

How switching to RocketRez helped manage revenue growth while saving overhead costs

Attractions

Xtreme Xperience

Serving up unique online buying experiences across multiple locations

Attractions

Reunion Tower

How Reunion Tower transformed their photo business with RocketRez

Tours & Transportation

Water Taxi

How RocketRez Helped Water Taxi Increase Efficiency with Contactless Technology

Attractions

Mennonite Heritage Village

How RocketRez helped Mennonite Heritage Village Streamline Operations with Museum Software

Zoos & Aquariums

Maui Ocean Center

Envisioning an ecosystem where the customer journey is a lifelong experience

Tours & Transportation

Yacht Starship

Boost in efficiency and profitability with automated dynamic pricing and Revenue Management Suite

Tours & Transportation

Governors Island

Increased sales efficiency after implementing RocketRez

Tours & Transportation

Chicago Line Cruises

Seamless transition due to ease-of-use and customer service

RocketRez is a flexible multi-channel cloud ticketing business management software to help tours and attractions increase revenue, reduce costs, save time, and elevate the guest experience.

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