About RocketRez

RocketRez is on a mission to enable unforgettable guest experiences. 
We provide world class ticketing and operations software, analytics on digital interactions with your guests, and personalization tools that elevate the guest experience.
This is our story.

RocketRez started as the brainchild of John Pendergrast, who was struck by the outdated ticketing and point-of-sale options available for mid-market tours and attractions. As the industry's needs grow and technology sets a faster pace, tour and attraction operators face immense pressure to meet high expectations in the era of digital natives.

And that’s why we’re here.

Today, our complete ticketing and guest experience solution helps tours and attractions of every size and vertical maximize revenue, enhance guest experiences and simplify operations. The result? A fully integrated platform, unprecedented productivity, and faster, smarter decision-making.

Simply put: nothing else comes close.

An image of a full ferry near a city
Trusted by the world’s leading tours and attractions

Explore RocketRez

Our Values

At RocketRez, we believe in enabling unforgettable experiences that bring people together. We do that by building the most powerful platform for tours and attractions to arm them with the best insights (analytics) and inspiration (expert advice) on the planet.

Authentic Integrity

We commit to behaving with sincerity, transparency, and honesty in all our interactions, staying true to our values and principles, and building strong, lasting relationships based on mutual trust and respect.

Humble Experts

As experts in our field, we embody competence and skill, while upholding the values of respect, truthfulness, and confidence. We remain humble and never allow arrogance to overshadow our expertise.

People collaborating together at RocketRez
Partnerships at RocketRez


We take both individual and corporate ownership of our work and deliver on project success.


We have an insatiable desire to seek out knowledge, experiment with new approaches, and innovate in our work.

Partner Focused  

We believe in the power of partnerships. They provide a solid foundation for mutual success and growth where needs are met, and healthy collaboration is possible.

Our Offices

RocketRez Head Office in Steinbach, Manitoba

Steinbach HQ

40 North Gate Drive
Steinbach, MB R5G 2T9
Picture of the RocketRez office in Winnipeg at the Smartpark.


1 Research Rd, Suite 800
Winnipeg, MB R3T 6E3
An aerial view of a city in United States

North & South America

Remote-First Team
United States
To talk to us, you can call us at 1 (877) 393-0004.

Our Leadership

John Pendergrast

John Pendergrast, Founder / CEO

John Pendergrast is the Founder, CEO, and product visionary of RocketRez. He began RocketRez as a solo entrepreneur and has grown it to serve customers around the world, completed Series A and B fundraising rounds, and successfully navigated the pandemic shutdowns to help our customers overcome challenges and perform better than ever.
Kam Sandhu

Kam Sandhu, CFO

Kam Sandhu is the CFO of RocketRez. He brings over 20 years of experience building and leading high-performance teams, and a deep understanding of multiple industries (technology, manufacturing, and private equity) and environments (start-ups, public companies, and large private enterprises) to manage the ever-changing demands of RocketRez through periods of rapid growth.
Sean Harvey

Sean Harvey, CRO

With over a decade of experience leading sales teams in SaaS companies, Sean Harvey brings a wealth of knowledge from his prior roles at Oracle, Axcient, Mobile Tech RX, and SamCart. Sean is passionate about coaching and developing his teams, unlocking the maximum potential of all members. He resides in Austin, TX with his wife and two sons, coaching their sports teams in his free time.
Aaron Levine

Aaron Levine, VP Engineering

Aaron is RocketRez's Vice President of Engineering. He specializes in software architecture and system design and is relied on as a versatile leader with a multi-disciplinary background. He's had recent success leading the transformation of EQ3's eCommerce business. In his free time, Aaron enjoys spending time with his family, exercising, and obsessing over keyboards.
Pooja Hoffman

Pooja Hoffman, VP Marketing

With a track record in leading global marketing teams and managing mergers, Pooja's passion for B2B tech marketing and her experience with leading global marketing teams make her a perfect fit for RocketRez. Off the clock, Pooja can be found in Boston, juggling work-life balance with her adorable toddler and beagle-mix, Sammy.
Cat Orlandi

Cat Orlandi, VP Customer Experience

With her rich SaaS background and a knack for building high-performing teams, Cat is all set to inject her warmth and expertise into our CX Org. When she's not enhancing your RocketRez experience, she's enjoying life in Austin with her lovely family.

Our Board of Directors

Charles Chen

Charles Chen, Partner at Level Equity

Charles is a Partner at Level Equity. He works with entrepreneurs and management teams to build rapidly growing software, internet, and data services companies across a wide range of industries.
Bobby Ocampo

Bobby Ocampo, Managing Partner at Blueprint Equity

Bobby is a Founder and Managing Partner of Blueprint Equity. Prior to founding Blueprint, Bobby was a Partner with Revolution Ventures, where he was responsible for sourcing and executing new investments, as well as working with portfolio companies.
Mark Evans

Mark Evans, Founder and CEO of Conquest Planning

Mark Evans is the Founder and CEO of Conquest Planning, a financial planning and investment management software company. He is an experienced Board Member with a demonstrated history of working in the information technology and services industry.
Jan Lederman

Jan Lederman, Board Chair at RocketRez

Jan Lederman is a former M&A lawyer at TDS, LLP, and currently is an early-stage investor and corporate and startup director. She was awarded a Doctor of Laws from the University of Manitoba in 2019 and is a former Adjunct Professor in the Faculty of Law at the University of Manitoba. She holds a Certificate in Negotiation from Harvard Law School and a Blue Belt in Innovation Engineering.

Our Investors

Take the first step today.

Working with RocketRez is as easy as 1-2-3. We've streamlined our process to help you upgrade your ticketing system effortlessly.

“We just love RocketRez. Everyone says it. It’s just so user friendly and intuitive.”
“When I started, I thought I would need a week to learn the whole system. It takes a somewhat savvy person ten minutes to learn it and figure it out.
“It’s cut down on a lot of time for us! We have hours and hours of time saved from switching to RocketRez.
“Change is always hard, but it is necessary  for all of us to move forward. I'd give RocketRez a try, it's one of the easiest transitions we have made.