RocketRez
for Waterparks
More guests. More revenue. Less chaos.
RocketRez is the modern operating platform purpose-built for waterparks. From ticketing and season pass management to cabana rentals and guest communication, we help you unlock new revenue streams, reduce operational friction, and deliver the great guest experience today’s visitors expect.
See how it works for your waterpark
Built for the Pace of a Waterpark
Legacy systems weren't made for the fast pace, high volume, and upsell-rich environment of a waterpark. RocketRez is.
We unify your operations into one cloud platform— so your guests move through your park with ease, and your team operates at peak efficiency, even in the summer rush.
What's Slowing Your Team Down?
Clunky and Dated Online Tools
Ticketing and season pass features are not modern and mobile-first.Missed Revenue from Promos and Upselling
No integrated upsell flow. No marketing tools integrated within the ticketing system.Siloed Systems and Manual Workarounds
Disconnected ticketing, marketing, and reporting. No clear view of what’s happening in your park.Poor Visibility into Performance
Outdated reporting tools make it impossible to optimize pricing, track trends, or grow smarter.
With RocketRez, You Can Expect:
Clunky and Dated Online Tools
Your digital experience is fast, branded, and built for today’s expectations.Built-In Upsell Automation
From cabanas to lockers to fast-lane passes, every transaction includes smart, personalized offers—no revenue left on the table.One Platform, Total Visibility
Ticketing, marketing, rentals, retail, and reporting all live in one cloud-based system. Your entire team works off a single source of truth.Insights That Drive Growth
Dashboards show what’s happening right now, not last week. Track trends, optimize pricing, and uncover new revenue opportunities.
Platform Features Tailored to Waterparks
Season Pass Management for Waterparks
- Offer tiered pricing and exclusive perks like early access or discounted cabana rentals
- Let guests add family members, renew passes, and track visits—all from their phones
- Automate passholder communications with native SMS marketing for updates, perks, and upselling
Cabanas, Events & Add-Ons for Waterparks
- Offer real-time cabana booking online, onsite, or through mobile POS
- Show personalized add-ons (lockers, fast-lane passes, food & beverage) during checkout
- Easy booking for events, group bookings, and birthday parties
Dynamic Pricing & Entry for Waterparks
- Dynamic pricing by date, time, guest type, or demand
- QR code tickets and mobile scanning speed up entry
- Integrations with leading dynamic pricing engines including Spotlio and Digonex
Real-Time Reporting & Insights for Waterparks
- Track pass usage, cabana performance, and daily revenue in real time
- Visibility into long term trends in entry volume, and period-over-period comparisons
- Export, schedule, and customize reports by location, product, or team
Made for Seasonal Staff for Waterparks
- Simple, intuitive workflows
- Mobile POS and scanning software
- Library of resources for staff training
A Smooth Transition,
Backed by Experts
RocketRez is more than just software—it’s a proven process. From day one, our onboarding team works closely with you to migrate your data, train your key people, and ensure a successful go-live before your peak season.
Whether you're replacing a legacy system or launching a new attraction, we make the transition seamless.
Data Migration Services
- We’ll help you clean, map, and migrate your existing membership, and product data.
- Minimal disruption to your operations—we work with you to set an ideal go-live date.
- We’ll verify data accuracy together before launch so there are no surprises.
White-Glove Implementation Process
- Dedicated onboarding specialists with deep experience in a broad spectrum of attraction verticals.
- Collaborative project plan aligned to your go-live goals.
- Weekly check-ins and milestone tracking to stay on target.
Confident Go-Live Execution
- Real-time testing of ticketing, access control, and mobile checkout flows.
- Staff training and launch day support to ensure everyone is ready.
- Support during go-live weekend.
Ongoing Partnership & Support
- Dedicated Customer Success Manager who knows your business.
- 24/7 support for critical issues during peak periods.
- Quarterly business reviews and product roadmap insights to help you grow.
Integrated with your favorite partners.
Sensible Weather
Spotlio
Stripe
Stripe Radar
Affirm
Rezdy
Frequently Asked Questions from Waterpark Operators
Can RocketRez handle both online and onsite ticket sales?
Yes. RocketRez is a fully integrated mobile ticketing system that supports both online ticket sales and onsite walk-up transactions through our POS. Whether guests are purchasing day passes, group tickets, or cabanas, everything is synced in real time with inventory and guest data for seamless operations.
How does RocketRez support cabana rentals and other add-ons?
RocketRez allows guests to book cabanas, lockers, fast-lane passes, and dining add-ons during the checkout process—online or onsite. These upsells are personalized based on guest type, date, and availability, helping you drive additional revenue with minimal effort. Real-time inventory tracking ensures no double-bookings or manual reconciliation.
Can we manage season passes and memberships in RocketRez?
Absolutely. Our season pass software supports flexible pass tiers, family groupings, exclusive perks (like cabana discounts), and can be redeemed on mobile. Passholders can renew online, track their visit history, and enter the park with a simple QR scan.
What kind of reporting and analytics tools does RocketRez offer?
RocketRez Insights provides powerful, customizable dashboards that help you track ticket sales, attendance, cabana rentals, upsells, season pass usage, and guest spending patterns. You can also set up automated alerts and export reports for accounting, marketing, or daily operations.
Can we implement the system quickly before our next peak season?
Yes. Our waterpark onboarding process is streamlined to meet tight timelines. We provide project planning, data migration, staff training, and go-live support tailored to seasonal schedules—often getting parks live in just a few weeks.
Is RocketRez scalable to support our entire property or future expansion?
Yes. RocketRez is designed for multi-venue operators. You can manage multiple gates, venues, and brands from a single back-end—while still generating separate reports by revenue center for clean financial tracking.
How customizable is the platform to match our branding and guest flow?
From ticketing widgets to POS interfaces and automated guest communications, RocketRez is highly customizable. You can brand your entire purchase experience, configure workflows, and tailor upsell prompts.
The Waterpark Accelerator Playbook
Revenue Management in Attractions
Gulf Islands Waterpark
Insights That Drive Revenue
Ready to get started?
- Streamline ticketing and point-of-sale operations while boosting revenue
- Deliver personalized guest experiences with Al-powered communication tools
- Manage your entire operation from memberships and inventory to food service and retail
- Make data-driven decisions with advanced reporting and PowerBl analytics
- Connect seamlessly with OTAs, payment processors, and key industry partners