Memberships and guest management
Members are Your Best Brand Ambassadors
Build a direct relationship with your customers to drive repeat visits, increased purchases, referrals, and support.
Build a direct relationship with your customers to drive repeat visits, increased purchases, referrals, and support.
Customers who become members have greater long-term value.
Repeat visitors are twice as likely to leave a positive review.
Boost profits with customer retention.
— Bain & Co
Automate routine engagement tasks and improve the experience along your full customer journey.
Rewarding your best customers with discounts, and rewards is a great way to keep them coming back.
Frequent engagement is the ultimate plan to maintain your member loyalty.
Promote your memberships program at every chance through automated email, SMS, and cross-sell opportunities with ticket purchases.
Automatically charge memberships fees on a monthly or annual interval, and manage billing details.
Send automated emails to customers who don’t complete their transaction. Offer incentives to complete the checkout.
Maintain a list of all your visitors and buyers, including their personal and payment information, visit and purchase history.
Request feedback from visitors after they've left your attraction to improve your guest experience.
Collect information before the traveller arrives to speed up access and ensure their preferences are met.
Give your most loyal customers the rewards they deserve with special rates, discounts ,and rewards.
RocketRez is a flexible multi-channel cloud ticketing business management software to help tours and attractions increase revenue, reduce costs, save time, and elevate the guest experience.
