Ticketing and Operations for Zoos and Aquariums of the Future
Zoos and Aquariums are lining up to start their digital transformation and future-proof the guest experience
Deliver an Unforgettable Guest Experience
The experience begins well before your guest arrives and continues well past their departure.
Communicate to your guests what to expect before they arrive for a smooth on-site visit.
Keep them up to date with real-time notifications while they’re at your attraction.
Satisfied guests are more likely to leave a positive review that helps build your brand.
Take Every Opportunity to Upsell
Giving your customers the opportunity to purchase parking, food or retail in advance creates a better guest experience and increases the average customer value.
Cross-sell retail and food and beverage with the ticket purchase in the same cart.
Upsell to a higher ticket value that adds to the customer experience.
Use RocketPass to deliver real-time notifications and sales opportunities while guests are on-site.
One System Means More Data
An all-in-one system that connects tickets, food, retail, events, memberships, donations, and operations means you have more data on your customer preferences and fewer headaches from managing software.
All of your products, pricing, and sales channels managed in one place.
Detailed reporting on each part of your revenue operations in a single dashboard.
Insights into how to improve your attraction and create a personalized experience.
Zoos and Aquariums Features
Turn visitors into members with 4x the lifetime value of each customer.
Speed up admissions with contactless ticket purchase and ticket scanning.
Spread out your traffic for a better experience, faster admissions, and fewer crowds.
Gift Shop POS
The same QR code that is scanned for admission can be used to purchase gift shop retail items with RocketPass.
Food & Beverage
The same QR code used for tickets and retail can also pay for your lunch with RocketPass.
Ask visitors to round up for charity or accept donations at any value.
Fossil Rim Wildlife Center sees 65% increase in ticket sales by moving online
By enabling digital ticket sales, timed-ticketing, and contactless entry, Fossil Rim has dramatically increased revenue. At the same time they’ve reducing wait times at admissions and eased the stress on staff with visitors being more spread out during the day and enjoying a better overall experience.