Maui Ocean Center is throwing out the old notion of what a tourist must do on vacation and adopts an approach where the customer journey is passed down through generations.
Zoos and Aquariums are lining up to start their digital transformation and future-proof the guest experience
The experience begins well before your guest arrives and continues well past their departure.
Giving your customers the opportunity to purchase parking, food or retail in advance creates a better guest experience and increases the average customer value.
An all-in-one system that connects tickets, food, retail, events, memberships, donations, and operations means you have more data on your customer preferences and fewer headaches from managing software.
Turn visitors into members with 4x the lifetime value of each customer.
Speed up admissions with contactless ticket purchase and ticket scanning.
Spread out your traffic for a better experience, faster admissions, and fewer crowds.
The same QR code that is scanned for admission can be used to purchase gift shop retail items with RocketPass.
The same QR code used for tickets and retail can also pay for your lunch with RocketPass.
Ask visitors to round up for charity or accept donations at any value.
By enabling digital ticket sales, timed-ticketing, and contactless entry, Fossil Rim has dramatically increased revenue. At the same time they’ve reducing wait times at admissions and eased the stress on staff with visitors being more spread out during the day and enjoying a better overall experience.