May 30, 2024
RocketRez Partners with Gulf Islands Waterpark to Elevate Guest Experiences and Operational Efficiency
RocketRez, a leader in software solutions for the tourism and attractions industry, is excited to announce a new partnership with Gulf Islands Waterpark, located in Gulfport, Mississippi.
This collaboration will harness RocketRez’s advanced technology to enhance the waterpark’s operations and customer service capabilities.
Gulf Islands Waterpark, known for its thrilling water attractions and family-friendly environment, faced several challenges including bottlenecks at admission, issues with fraudulent pass usage, and a need for better data integration across their sales channels. RocketRez will help address these challenges with a comprehensive suite of features tailored to the waterpark’s unique needs, such as advanced ticketing options, efficient scanning systems, and robust memberships management including season passes.
“Our partnership with RocketRez represents a strategic step forward in improving our operational capabilities and enhancing our guest experiences,” said Mark Moore, General Manager at Gulf Islands Waterpark. “We are particularly excited about the potential to streamline our admissions process and improve the quality and usability of our season pass system.”
RocketRez will provide several key functionalities to meet the specific needs of the waterpark, including:
- Advanced ticketing and scanning solutions for all-day tickets, consignment tickets, and season passes.
- Enhanced memberships management with detailed season pass holder data and anti-fraud measures.
- Customizable reporting features for in-depth analysis of sales, customer demographics, and admissions data.
“Gulf Islands Waterpark has a clear vision for the future, and we are thrilled to support them with our technology,” stated Sean Harvey, Chief Revenue Officer at RocketRez. “Our platform is designed to eliminate operational inefficiencies and provide a richer, more data-driven approach to managing attractions. We look forward to seeing Gulf Islands Waterpark achieve new heights in customer satisfaction and business performance.”
The partnership will include setting up RocketRez’s state-of-the-art ticketing systems, introducing dynamic reporting tools, and integrating essential features such as forms and seat maps for cabana rentals. RocketRez will also provide Gulf Island Waterpark with third-party services like Spotlio and Sensible Weather to further enhance guest experiences and operational efficiency.
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