Author Biography

John Pendergrast is the Founder and CEO of RocketRez. With over 15 years of experience developing software in the tours and attractions space, John is deeply knowledgeable about operations across many specific verticals. He is known as a category visionary and is relied on as a speaker at many industry events to share his thoughts on the future of guest experience management for tours and attractions.

Prior to founding RocketRez, John spent several years consulting in the space, where he gained specialized knowledge that he used to start the company. Under John's leadership, RocketRez has become an all-in-one, cloud-based ticketing platform that builds growth software for large boat tours, zoos and aquariums, museums, and attraction providers.

John's ability to successfully navigate the RocketRez team and customer base through the pandemic was applauded by many. He delivered an innovative product roadmap and great customer service, ensuring RocketRez continued thriving despite the challenging circumstances. John's passion for using technology to improve the travel experience and his dedication to building a company culture that prioritizes customer success have been instrumental in driving RocketRez's growth and success.